Contact

Outreach Specialists promote and increase awareness of CapTel Texas services to residents and employers in Texas. They provide presentations, product demonstrations and seminars for business, agencies, conferences, support group meetings and other events. There is no fee for the presentations and demonstrations.

Please send your request for a presentation or demonstration at Sprint.TRSCustServ@sprint.com or 1-800-676-3777 (TTY/Voice/ASCII/VCO/HCO).

Customer Service

Customer Service

450 Science Drive
Madison, WI 53711
Phone: 1.888.269.7477 / Español: 866-670-9134
Fax: 1.608.204.6167
Email: captel@captel.com

Olivia V. Dominguez
CapTel Texas Customer Relations Manager 
Phone: 1.512.354.7002
Email: olivia.dominguez@sprint.com

CapTel Customer Support
Do you have a CapTel Phone that you need support with? 
Our Customer Service Representatives are available 24/7! (excluding holidays)

450 Science Drive
Madison, WI 53711
Phone: 1.888.269.7477 
Fax: 1.608.204.6167
Email: captel@captel.com
Español: 866-670-9134

Sprint WebCapTel Customer Service
Are you a user of our Sprint WebCapTel Service? Do you have questions about how it works or having trouble logging in?
Our Customer Service Representatives are available Monday-Friday from 6am – 11pm Central Standard Time.

Customer Service: 855-871-8429
Email: WebCapTel@Sprint.com
Fax: 877-877-3291

Wireless CapTel by Sprint Customer Service
On the go using our Wireless CapTel by Sprint app? Need to reach a customer service rep to get some support?
Our Customer Service Team is available Monday-Friday from 6am – 11pm Central Standard Time.

Customer Service: 855-871-8429
Email: WCS@Sprint.com
Fax: 877-877-3291